mobile phone (personal)
Online procedure to switch lines
This website will complete procedures so you can use your mobile phone you subscribed to.
Before proceeding
〇Have the following items ready:
- Mobile phone you are currently using
- New mobile phone sent to you
- PIN code
- Invoice that came with your new phone
Hours: 1:00～2:15、7:00～23:15
Note) Applications are not accepted outside the above business hours.
If you forgot your PIN code, please contact the KDDI Model Change Campaign Center (0120-90-7642).
*Hours: 10：00－20:00