mobile phone (personal)
Online procedure to switch lines
This website will complete procedures so you can use your mobile phone you subscribed to.
〇Have the following items ready:
- Mobile phone you are currently using
- New mobile phone sent to you
- PIN code
- Invoice that came with your new phone
Note) Applications are not accepted outside the above business hours.
If you forgot your PIN code, please contact the KDDI Model Change Campaign Center (0120-90-7642).
Select the phone model you purchased.